This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

ChatUP – Chat with operator button on your site

Description

ChatUP is an hosted service for operator live support provisioning to your website visitors.
The operator logs in the ChatUP site and waits visitors chat requests. The chat is fullly web-based.

Features

  • Very simple to configure
  • Chat button available as WP widget for fast deployment
  • Operator-initiated chat session
  • Real-time monitoring of web site visitors
  • Italian and English localization

Important notice

You must sign-in on ChatUP site to use the service. If you try the
plugin without registration you’ll see an “Unauthorized site” icon instead
of the “Operator online” icon.

Screenshots

  • “Chat with operator” icon on your site
  • Chat request by visitor
  • Operator answer waiting (visitor side)
  • Chat session (visitor side)

Installation

English

  1. Upload the plugin to the ‘/wp-content/plugins/’ directory and activate it
  2. (ChatUP site) Register free on http://chatup.it/sign-up and obtain your Campaign ID after the E-Mail verification
  3. (WP admin) Insert that Campaign ID in the Settings>>ChatUP page of your WP admin
  4. (WP admin) Place the ChatUP button widget (in a visible area)
  5. (ChatUP site) Let ChatUP site verify the script on your site (to prove the ownership) through the Add Site function of the Campaign manager
  6. Access ChatUP operator panel and go online
  7. You’re ready to visitor’s chat requests

Italiano

  1. Installa il plugin nella cartella ‘/wp-content/plugins/’ e attivalo
  2. (su ChatUP) Registrati gratis su http://chatup.it/registrati e, dopo la verifica dell’indirizzo E-Mail, ottieni il tuo ID Campagna
  3. (su WP) Inserisci questo ID Campagna sul pannello Impostazioni>>ChatUP del tuo WP
  4. (su WP) Aggiungi il widget Bottone ChatUP (in un’area visible)
  5. (su ChatUP) Effettua la verifica dello script (e prova di proprieta`) tramite la funzione Aggiungi sito della Gestione campagne
  6. Accedi al Pannello operatore di ChatUP e vai online
  7. Ora sei pronto per accettare le richieste di chat da parte dei visitatori

FAQ

Is the service free?

There is a trial period free, then for high traffic sites there is an annual fee. The restriction is based on the number of exposures of the “Operator Available” button.
We estimated that the restricion allows the majority of personal websites to continue to use the free version.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“ChatUP – Chat with operator button on your site” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0

  • Initial version

1.1

  • Added options (hide unavailable, custom image urls)